Frequently Asked Questions

We provide security system installation and service in Kansas, Missouri, Kentucky, Indiana, Ohio, Michigan, Wisconsin and Texas. View our service area or contact us to confirm coverage for your specific location.

Yes. We service and repair all major security camera and alarm brands and systems, regardless of who installed them.

We offer emergency service for urgent security system repairs. Standard installations are scheduled based on location and system complexity.

Yes. We provide free site assessments and quotes for all new installations and system upgrades. Request your quote today.

IP cameras offer higher resolution, remote viewing capabilities, and advanced features like motion detection and analytics. We’ll recommend the best option based on your needs and budget.

Yes. Our modern CCTV systems can include online access so you can view live footage from anywhere. And, AI video software allows you to receive real-time notifications in the event of a security incident.

Storage duration depends on your system capacity and recording settings. We typically recommend 30-90 days of storage for most applications.

We offer cameras with infrared night vision or low-light technology for 24/7 monitoring.

Our access control systems can include battery backup to maintain security during power outages. Fail-secure locks remain locked, while fail-safe locks unlock to allow emergency egress.

Yes. We specialize in integrating access control with video surveillance for video verification of each person’s entry.

You can manage users through your web dashboard or mobile app—no need to call us for routine changes.

We provide keycards, key fobs, PIN codes, smartphone credentials and biometric options like fingerprint and facial recognition.

While not required, we strongly recommend 24/7 professional monitoring for automatic emergency dispatch and the fastest response times.

We offer residential alarm systems that integrate with popular smart home platforms including Alexa, Google Assistant, smart locks and lighting.

Common causes include user error, pets triggering motion sensors and environmental factors. We provide thorough training to help you minimize false alarms.

Yes. You can arm, disarm and monitor your business security system remotely from any smartphone, tablet or computer.

Our solar-powered security camera trailers operate indefinitely in sunny conditions. Battery backup provides 5-7 days of operation without sunlight.

No. CCTV trailers use cellular connections for remote viewing and alerts—no WiFi or wired internet required.

Contact us with your project dates and location. We’ll deliver, set up and pick up the trailer. Rental periods range from days to months.

Yes. We offer relocation services if you need surveillance to move to different areas of your site.

Typical residential security system installations take 4-8 hours depending on system complexity. Large commercial projects may require multiple days.

We use professional techniques to minimize visible wiring and use available access points. We’ll discuss installation methods during your estimate.

Yes. We offer scheduled and emergency security system repair, including system testing, battery replacement, software updates and priority service.

We install and service all major security equipment brands including Lumana and I3]. We’ll recommend brands based on your specific requirements.

Residential security system costs vary based on property size, equipment quality and features. Commercial security systems are custom-quoted based on project specifications.

We accept all major credit cards, checks and ACH transfers. Payment terms vary by project scope, so we’ll discuss those during your consultation.

Equipment warranties vary by manufacturer and are typically 1-3 years.

Professional monitoring services require monthly fees. Self-monitored systems have no monthly fees but do not provide professional emergency dispatch.